International businesses chose Viggo Smart Net because of our uncompromising commitment to wireless communication anytime, anywhere. Our call center, which operates 24 hours a day, 7 days a week, is one of our unique added values.
Our skilled representatives will help your customers connect to the internet quickly and easily any time of the day. When necessary, we will send technicians over, and respond to any connection issues that may occur.
Even when nothing goes wrong – we watch your back!
Using an advanced monitoring and control system, developed by the engineers at Viggo Smart Net, we constantly verify that our systems are operating properly.
Our system monitors all the network components at our “Hot Spots” around the world, and identifies unusual events. Upon identifying a suspected malfunction, an alert is generated, enabling us to handle the unusual event immediately, before the guest was even aware of a problem.
Privacy and information security are both essential values for us
We provide the safest internet environment through a comprehensive information security system that protects our client’s privacy. We operate a Layer 2 solution mechanism which prevents different users of the same network to approach or even virtually “see” each other. We also operate an SSL protocol which prevents any hacking or stealing of personal details such as credit card information used via the internet, etc.
Our systems are equipped with a bandwidth management tool in each and every one of our sites. This tool enable each user a continuous, reliable and quick surfing experience, regardless of how many users are on line simultaneously. Our system allows the different users to work on several internet lines at the same time and uses different ISP’s and infrastructure suppliers for backup in case of malfunctions
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