I have no hesitation in recommending Viggo as an integrated Wifi solution provider. Having just transferred to Viggo from a previous supplier, I am impressed by their entire project management of the process. They ensured that they understood our needs and the needs of our clients, fully audited the building and then provided a bespoke solution. The installation was well planned and more importantly, executed without any impact on our guests. We always look to create partners not just suppliers and with Viggo we’ve succeeded.
Daniel Pedreschi FIH MI
General Manager Park Plaza Westminster Bridge at PPHE Hotel Group
Your guests expect more from their hospitality experience
At a time when they hold the entire world in the palm of their hand
They prefer "text" over "phone"
They demand WiFi that’s better than “at home”
They even bring their own content with them, and want to consume it wherever they go!
Viggo Smart Stay Technologies let you go above and beyond their expectations
End-to-End Coverage
Everything you need to provide your guests with a memorable experience during their stay
What Others Are Saying
We have been receiving positive feedback from our guests regarding the Viggo system installed and as discussed we look forward to the great new application to be launched at Park Plaza London Waterloo.
Axel Krueger
General Manager at Park Plaza London Waterloo
“Retrome Barcelona is a boutique hotel in the center of Barcelona. When we heard about the Viggo Smart TV, we decided to add it as part of our room experience. It was a very good decision, as Spanish TV is not too appealing, and 90% of our guests are non-Spanish guests that would like to have different entertainment on their TV.
However, our biggest surprise, was the use of the Communication tool from the rooms to our reception. We believe in advanced technology, and we encourage our guests to communicate with us via the Communication tool of Viggo (forget the old fashioned, Dial 0…).
It is a great success for us, but mainly to our guests because they are used to communicate nowadays with tools like WhatsApp, and now, thanks to the Viggo Smart Stay App, we create a private messaging channel with our guests.
We highly recommend this to any hotel operation, and particularly to boutique hotels that focus on guest service.”
Oren Zohar
Owner at RetRome | Vintage Styled Accommodation in Rome and Barcelona
