Viggo Presents at Hospitality Tech Summit in Tel Aviv Israel
Viggo Presents at Hospitality Tech Summit
in Tel Aviv Israel
On (Wednesday) March 14th, Viggo Smart Hotel had the honor of presenting our suite of guest engagement solutions at this year’s Hospitality Tech Summit in Tel Aviv Israel.
During this year’s event, dozens of exhibitors presented their technologies and solutions ranging from engagement solutions to artificial intelligence, all focused on improving the hotel experience.
Headquartered in Amsterdam, with development in Israel, Viggo Smart Hotel supports customers and partners from the hospitality industry all around the world.
Via our smart hotel WI-FI solutions, in-room Smart TV, and personalized branded mobile apps, all managed by one central CMS, hotels can now engage with guests, gain information, and improve the overall guest experience.
Viggo Smart Hotel Hotel Guest Engagement
New Technologies / Old Habbits
It’s important to emphasize that hospitality is not only about tech. There are some examples of hotels which position themselves as tech-enabled, but inevitably there is a need to have people working on-property to help deliver the experience to the people staying on-property. Technology helps optimize the people-to-people aspect of staying somewhere, from giving staff insights into the personal requirements of guests with the ability to make operational improvements and efficiency gains.
AI is also feeding into the desire of some guests to use chatbots or automated messaging services such as WeChat and Facebook Messenger. AI, in turn, allows the hospitality industry to deliver on their guests’ expectation. That being said, it really does go back to the above. The hospitality is deeply rooted in traditional human interactions.