Hotel WiFi Solutions: Here is What Hoteliers Need To Know and Why It’s Important

Hotel Wifi Solutions:
Here is What Hoteliers Need To Know

If there is one thing you can be sure of that all hotel guests will demand at one point or another it’s the availability of fast and secure WiFi during their stay. Realising what is at stake, Hotels are also gearing up to satisfy their customers with their hotel WiFi solutions. Since, from a hotel’s angle, it is imperative to appease people and be hospitable, it sure seems like the right way to go.

The key to good performance lies in understanding the needs of the users and the kind of applications that are likely to be used and thereby, planning for the estimated capacity. It also involves assessing the network performance frequently to ensure continuous customer satisfaction.

SECURE NETWORK

All around, there is a clamour for safe and secure network. Today’s users are very aware of the repercussions of an unsecured connection. Therefore, it is very important to ensure that the WiFi is secure. From the hotel’s side, security can be enforced by different means which include firewalls, role based access controls, etc. In this way, control can be exercised on the kind of use by the users.

In the case of technology, it is imperative to stay updated or else it will rapidly become obsolete. The maxim that change is the only constant is very much a part of wireless technology. The hotel solutions for WiFi must be equipped to match the expectation of its users, making it important for hoteliers to modify their technology with changing times.

WIFI AS A SERVICE

WiFi as a Service (WAAS) is gaining traction on all fronts. The subscription-based service will ensure that the latest technology is being used and that the latest security measures are in place.

One way to win the hearts of hotel guests to facilitate the streaming of their favorite content easily. People rarely watch television these days. Switching the channels searching for a good show to watch has become outdated. Today, owing to smartphone and technological development, people have access to their favorite TV shows whenever and wherever they wish. Entertainment has taken new forms and shapes and so has in-room entertainment (IRE).

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THE UNDENYING NEED FOR REAL-TIME SOLUTIONS

Using casting technology, one can stream the content from their device on another screen over WiFi. In this way, people will be able to binge watch the Netflix shows on their television screens in hotel rooms. This feature is bound to attract a lot more people. The main advantage of this over its alternatives like the streaming apps is that, it does not require the user to enter or share any of their account credentials with a foreign system.

QUICK AND RELIABLE INTERNET ACCESS

If there is one thing worse than no WiFi, it is slow WiFi. People expect to be served with what they need at the drop of the hat. Since internet connectivity has acquired prominence of this magnitude, nobody would settle for anything less than good. Travelers, who check in to the hotel, be it for business or pleasure, now spend a good deal of time on the internet.

It is common to see people express their disapproval with weak hotel WiFi in their feedbacks and suggestions. According to different studies, people go even as far as saying that they would not return to the hotel because of poor internet connectivity available there. Surely, hotel tech is a grave issue for many patrons which eventually is a matter of concern for hotels. The ever-increasing presence of social media sites in our lives has ensured that everything is there for everyone else to see. In effect, each remark and complaint will be loud and clear. It will have strong reverberations. Surely, this chain of events will have a strong impact on the hotel’s reputation, thus making Hotel Wi-Fi solutions the need of the hour.

Discover Viggo's Smart TV Solutions for Hotels

Viggo Smart Net’s wide range of solutions is specifically designed to dramatically improve the guest experience and raise your hotel’s rating score. Find out more about Viggo Smart TV today.

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