Here are the top eight hotel guest engagement strategies that every hotelier should use towards keeping their guests content.
In order to best assess the top hospitality industry digital challenges for 2018 we surveyed over 100 global hoteliers from top hotel chains.
Hospitality technologies are going to be the key drivers of change in 2018. Gone are the days when customer service and luxury were the main factor.
In our extremely connected world, the security of your hotel guests is paramount. That also means that strong and secure WiFi connectivity is fast becoming a necessity for hotel guests.
The hotel industry revolves around one basic principle – happy guests mean a successful business, and to keep hotel guests happy today, you need to offer professional grade WiFi to your guests.
One of the reasons mobile apps have become an essential part of the hotel travel experience is due to the fact that instantly provide an added level of service beyond the traditional hotel staff.
In order to better assess the daily digital challenges hoteliers are faced with, we’ve prepared a short 8-minute survey which we would appreciate your participation in.
Guest expectations are growing daily and simply providing guests with HD TVs or a Free Wi-Fi connection will no longer suffice.
Today’s hotel guests aren’t just looking for a bed to sleep in and a roof over their heads. Travelers want to indulge themselves in an experience, one they can share with their friends instantly.
One of the key ‘perks’ visitors search for and compare is the quality of the Hotel WiFi. Get it right, and you can significantly increase your overall hotel guest rating score.
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